HANDMADE IN OUR ATELIER FOR BRIDES AROUND THE WORLD
Duygu Ay understands what modern-day brides are searching for a look that no one else has, combining impeccable fit with the highest quality fabrics from Italy, a dress that feels like a dream dress.
If you are looking for something breathtaking, a design just made for you and want to set up an appointment please contact us or visit our showroom in Istanbul, Turkey.
We'd love to hear from you!
We are a small business so please allow 1-2 days for our team to process and dispatch your order, and an additional 3-5 days if you have requested custom embroidery. If you require urgent delivery, do not hesitate to contact us and we will do our very best to arrange for you.
We accept order returns provided the item is in its original condition, unworn, unwashed with tags attached.
Refunds or exchanges will only be offered if the items are returned within 14 days of the customer receiving the order.
Yes, all international orders will be sent via our shipping partners DHL & UPS.
PRODUCTS & STOCK
We try to give you as much useful info as we can about all our products, including:
- A detailed description
- Lots of pictures
- How the sizing works
- How to care for your item
On each product page just below the images where you can find details on the material and any sizing information.
There is a link to our size guide on each product page. You can find the measurements for each size.
Open notify me on the product page and leave your email. When the product is back in stock, you will receive a notification email that the product is available again.
All corsets should be only dry cleaned.
There is a time limit, 15 minutes after completing your order.
It can take up to 10 working days depending on your bank/ credit card company. This is out of our control and we are not able to speed up this process.
- We may have sent your items in separate parcels so please check your emails to see if any of your items will be arriving separately.
- The item you ordered may have been out of stock.
You can also directly contact our Customer Care Team and they will help you.